Iris Wellness Group Addiction & Mental Health Treatment Center in Chattanooga, TN

901 Mountain Creek Rd

Chattanooga, TN 37405

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Are Telehealth Treatment Programs as Effective as In-Person Treatment?

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Iris Wellness Group is dedicated to creating a place of healing and growth for all that we encounter.

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901 Mountain Creek Rd, Chattanooga, TN 37405

Telehealth treatment program in Chattanooga, TN
Picture of Medically Reviewed By: Dr. Mohsin Ali, MD

Medically Reviewed By: Dr. Mohsin Ali, MD

Dr. Mohsin Ali MD is board certified in Psychiatry and Child and Adolescent Psychiatry. Trained in Syracuse NY, he has worked in Tennessee for the last sixteen years.

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In the digital age that we live in, it was only a matter of time before telehealth and teletherapy became realistic treatment options. As with anything new, you may have drawbacks and questions about the effectiveness of this kind of treatment. At Iris Wellness Group, we know the benefits of telehealth treatment programs, so allow us to educate you on what telehealth treatment is and why it is just as effective as in-person treatment. 

What Is a Telehealth Treatment Program?

telehealth treatment program refers to any form of healthcare provided without an in-person office visit. Appointments are generally taken online or on the phone through various communication platforms. Instead of going to an office for appointments, patients can plug in and complete their appointments from anywhere. 

With this system, patients have access to their healthcare providers from anywhere in the world as long as they have access to the Internet. Telehealth treatment programs allow patients who struggle with time constraints, access to transportation, and scheduling to have the same access to medical, mental health, and substance abuse treatment. 

These services have been popularized in recent years with the help of the pandemic. When in-person therapy sessions were not available, telehealth treatments allowed patients to continue receiving treatment online. Not only did this form of treatment continue patients on their care plans during a challenging time, but it also opened their eyes to a more preferred form of treatment. 

How Will Telehealth Support Recovery?

Perhaps you are wondering how online therapy supports things as severe as addiction and mental health conditions. With the heavy dependence on technology today, we have been supplied with new and convenient ways to provide support. Here are a few ways that telehealth supports recovery.


Not only do patients have access to their healthcare providers, but they also have access to their support groups and recovery meetings online. Telehealth offers those in recovery another option to get the support they need.


Telehealth treatment programs give patients access to treatment from the comfort of their home, or anywhere they choose. Telehealth is a more convenient option for those who have busy lives or do not have access to transportation. Patients will not miss out on treatment because of circumstances out of their control. 


Those who are battling substance use or mental health disorders may want to be discreet about their treatment. They may be concerned about the stigma facing these disorders and feel more comfortable receiving treatment discreetly. Having the option to receive treatment this way can encourage those who need treatment to get it without the fear of judgment. 

Why Telehealth Is Just as Effective as In-Person Treatment

It is reasonable to wonder if receiving treatment online is as effective as an in-person visit. The short answer to this question is yes. Telehealth is just as effective as in-person treatment. This includes addiction and mental health treatment. Providers and patients benefit from telehealth treatment programs as they offer flexibility that in-person visits do not. Here are some reasons why telehealth is just as effective:

  • Providers can give treatment to patients without them having to travel to the facility.
  • Patients may be more comfortable speaking virtually.
  • Telehealth increases capacity and gives providers the opportunity to help more people. 
  • The only barrier to this treatment is access to the internet. There is no need to worry about lack of time, lack of transportation, or place of treatment.
  • Convenience encourages people to continue on their treatment path.
  • Telehealth can be more cost-effective.

What Does Telehealth Look Like at Iris Wellness Group?

Some common ways that telehealth is used in addiction treatment include

  • Text messages,
  • Phone calls, 
  • Video conference calls, 
  • Mobile apps. 

At Iris Wellness Group, telehealth programs are managed by licensed and experienced staff who offer treatment similar to in-person services. Services are provided through video conferencing so anyone with access to a smartphone, tablet, computer, or any other device with a camera and internet connection can receive treatment. 

Clients are offered group and individual therapy with the same goals as in-person therapy. Telehealth at Iris Wellness Group is more complex than traditional telehealth services. We offer rigorous telehealth treatment programs to those who need it. There is no gap in care between in-person and telehealth clients. Clients are still able to participate in our partial hospitalization programs (PHP), intensive outpatient program (IOP), and outpatient program (OP). 

The same level of care is offered across the board for these programs, whether a patient is in-person or online. The ultimate goal is to provide beneficial care and lead our clients toward recovery. Online patients are offered the same treatment options as if they were in person, including the following:

  • Individual therapy
  • Group therapy
  • Medical services 
  • Case management services 
  • Holistic treatments 
  • Clinically developed curriculum
  • Aftercare planning 

Benefits of Telehealth Treatment

Ultimately, providing addiction and mental health care through technology has several advantages. In recent years, the appeal of receiving services from the comfort of your home has become more and more appealing. Some of the many advantages of telehealth treatment include:

  • The accessibility for those who would not otherwise have the opportunity to receive treatment 
  • Telehealth provides a safe way for people with mild to moderate addictions to detox at home 
  • Patients can virtually receive proper education about their conditions 
  • Telehealth provides accessibility that can be a helpful resource in relapse prevention
  • People with mobility restrictions or inadequate transportation do not miss out on quality care. 

Exceptional Telehealth Treatment in Chattanooga, TN

At Iris Wellness Group, we are dedicated to healing and growth by any means possible. We understand that everyone has different circumstances that may not allow the time or space for in-person treatment. We encourage doing whatever it takes to help you live your best life. This is why we offer a telehealth treatment program for substance use and mental health disorders. If you are interested in our telehealth treatment program, contact our team today to schedule an appointment to see how we can help you.

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